ENHANCING THE GUEST JOURNEY
Putting the 'wow' into the guest experience
Your hotel may be one of a group, one of a chain, or one of your own. One thing’s for sure, YOU NEED TO STAND OUT. That’s where we come in.
Temple Spa is the brand that has put the total GUEST JOURNEY on the map and we can help you create a seamless ‘wellness’ spa motif throughout. We want to help you achieve your commercial objectives.
We can help you in the such ways as:
- Create a guest journey that has touch points of care from the moment they arrive to when they leave. A guest journey that is memorable for the right reasons.
- Making the arrival experience amazing – with our spa concepts of ‘Arrival on Ice’ or ‘Jet Lag Reviver’.
- Creating an In Room Welcome that touches the senses and goes beyond expectations.
- Jazzing up your offering of amenity products, with something stylish that your guests will use up or take with them!
- Enhancing the Conference and F&B service. Examples include Party Favours around a spa theme, Brain Booster kits for when energy is lagging, Home Spa kits and even Spa theme cocktails!
- VIP products and gifts
- TURN DOWN treats that are more exciting than chocolates.
- Increasing your revenue. We love to generate ideas that your sales and marketing folk will love.