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Delivery Information

COVID-19 UPDATE

The safety of our warehouse staff is paramount. To help keep them as healthy and as safe as possible at this challenging time we are running two distinct teams so neither come into contact with the other. And whilst we’re running as many extra shift hours as possible, to ensure we’re also exercising all of the government distancing guidelines it is taking longer to process the orders.

UK MAINLAND & NORTHERN IRELAND

STANDARD ORDERS

Standard Orders under £50 are £3.95 for P&P. Shipped via Royal Mail ‘Tracked’ service (please allow up to 5 working days for delivery from the date your order is received - which is the day after your order is placed) & no signature is required.

Standard Orders over £50 are FREE. These are also shipped via Royal Mail 'Tracked' service (please allow up to 5 working days for delivery from the date your order is received - which is the day after your order is placed) & no signature is required.

Parcels can be left with a neighbour or in a safe place if specifically instructed on the order but please note that by selecting this option you take responsibility for the parcel should it go missing following delivery.

EXPRESS ORDERS

Express Orders placed before noon will be delivered the NEXT WORKING day. [Please note orders placed on a Friday before noon will not be delivered until Monday]

Deliveries to remote locations (including highland or island addresses) can take up to 2 days longer. You can still choose to have your order delivered using our Express service. Express Orders cost an additional £3.00.

Orders under £50 at Express delivery - £3.95 plus £3 = £6.95

Orders over £50 at Express delivery - FREE plus £3 = £3.00

EUROPE

All orders are £12.50 for P&P (regardless of the size of the order) and shipped via courier with full 'Track & Trace' available (please allow up to 12 working days for delivery from the date your order is placed).

Please note that when placing an order on our UK site which is to be shipped to a country outside the UK that you are liable to any local import taxes and duty of that country and that the transaction is calculated in £ sterling.

UNITED STATES / CANADA / MEXICO

All orders are £15 for P&P (regardless of the size of the order) and shipped via courier with full 'Track & Trace' available (please allow up to 7 working days for delivery from the date your order is placed).

Please note that when placing an order on our UK site which is to be shipped to a country outside the UK that you are liable to any local import taxes and duty of that country and that the transaction is calculated in £ sterling.

REST OF THE WORLD

All orders are £20 for P&P (regardless of the size of the order) and shipped via courier with full 'Track & Trace' available (please allow up to 7 working days for delivery from the date your order is placed)

Please note that when placing an order on our UK site which is to be shipped to a country outside the UK that you are liable to any local import taxes and duty of that country and that the transaction is calculated in £ sterling.