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Delivery Information

CHRISTMAS 2020 DELIVERY UPDATE
Many things have and continue to impact our usual service levels and delivery times. Covid 19, restrictions and tiers and now with everyone shopping online to send the gift they’d normally give in person, our delivery times are taking longer. Our delivery partners, posties and couriers are also working hard but reporting possible delays. So please bear with us.
 
CHRISTMAS EXPRESS ORDERS
All UK orders placed today will be upgraded to Express Delivery at no extra cost. Express orders placed on Monday 21st December, and up to Tuesday 22nd 12pm may still arrive in time for Christmas, but our couriers cannot give any assurances due to backlogs. Please note, this is a signed for service. Deliveries to remote locations (including highland or island addresses) can take up to 2 days longer.

UK MAINLAND & NORTHERN IRELAND

STANDARD ORDERS

Standard Orders under £50 are £3.95 for P&P. Shipped via Royal Mail ‘Tracked’ service (please allow up to 5 working days for delivery from the date your order is received - which is the day after your order is placed) & no signature is required.

Standard Orders over £50 are FREE. These are also shipped via Royal Mail 'Tracked' service (please allow up to 5 working days for delivery from the date your order is received - which is the day after your order is placed) & no signature is required.

Parcels can be left with a neighbour or in a safe place if specifically instructed on the order but please note that by selecting this option you take responsibility for the parcel should it go missing following delivery.

EXPRESS ORDERS

Express Orders placed before noon will be delivered the NEXT WORKING day. [Please note orders placed on a Friday before noon will not be delivered until Monday]

Deliveries to remote locations (including highland or island addresses) can take up to 2 days longer. You can still choose to have your order delivered using our Express service. Express Orders cost an additional £3.00.

Orders under £50 at Express delivery - £3.95 plus £3 = £6.95

Orders over £50 at Express delivery - FREE plus £3 = £3.00

EUROPE

All orders are £12.50 for P&P (regardless of the size of the order) and shipped via courier with full 'Track & Trace' available (please allow up to 12 working days for delivery from the date your order is placed).

Please note that when placing an order on our UK site which is to be shipped to a country outside the UK that you are liable to any local import taxes and duty of that country and that the transaction is calculated in £ sterling.

UNITED STATES / CANADA / MEXICO

All orders are £15 for P&P (regardless of the size of the order) and shipped via courier with full 'Track & Trace' available (please allow up to 7 working days for delivery from the date your order is placed).

Please note that when placing an order on our UK site which is to be shipped to a country outside the UK that you are liable to any local import taxes and duty of that country and that the transaction is calculated in £ sterling.

REST OF THE WORLD

All orders are £20 for P&P (regardless of the size of the order) and shipped via courier with full 'Track & Trace' available (please allow up to 7 working days for delivery from the date your order is placed)

Please note that when placing an order on our UK site which is to be shipped to a country outside the UK that you are liable to any local import taxes and duty of that country and that the transaction is calculated in £ sterling.