Every month will be highlighting one of our brilliant spa partners with you, the perfect way to discover a taste of TEMPLESPA in a spa! Our Spa Of The Month for November is the impressive Southampton Harbour Hotel & Spa.
As Southampton’s only 5-star hotel, we’re very proud to be their spa partner at their HarSPA. Their luxury spa offers and stunning TEMPLESPA treatments with natural and holistic remedies, leave you with a relaxed ‘ahhhh….’ Feeling….
We caught up with Kate House, Spa Manager from Southampton Harbour Hotel & Spa to find out what you can expect from a visit….
What is the first thing a customer should feel/see/smell when they arrive at your spa?
Customers are immediately met with our vibrant living moss wall, giving a sense of well-being as soon as they enter the spa. The calming scents of the Mediterranean create a warm and comforting environment, with fresh decor and welcoming smiles.
What is the one thing that you want your customer to remember about your spa?
We want our customers to leave with an overall sense of well-being. From excellent treatment quality, delivered by exceptional therapists, to award-winning facilities and food / juices that nourish from the inside, every detail has been considered to create a stand-out customer experience.
Which is your best-selling treatment and why?
The Drift Away massage with TEMPLESPA is our best-seller. This deeply relaxing top-to-toe massage, formulated with a dreamy blend of Mediterranean essential oils including Frankincense, Lavender and Patchouli, offers a top-to-toe experience. This is the perfect treatment to soothe and calm frazzled nerves and wind down an active mind; tension and stress simply melts away.
What drew you to partner with TEMPLESPA treatment and products?
We love the ethos – TEMPLESPA’s message of “Live, Breathe and Love who you are” marries perfectly with our spa environment. The natural and holistic products, treatments and brand fit beautifully with our five star offering.
What is the typical customer experience at your spa?
Most guests will arrive and enjoy a morning coffee or a fresh fruit smoothie in the juice bar, before enjoying the luxury spa facilities, to include an indoor pool, hydrotherapy pool, sauna and steam room. For those feeling energetic, they head up to our fully equipped fitness suite for full workout, or many chose to take part in one of our popular group activities such as yoga or meditation.
Those visiting for a spa day will immediately relax into their surroundings, with a deeply relaxing experience from start to finish. With full use of the facilities, alongside an indulgent treatment, fresh food at the HarSpa café and a glass of fizz – the journey is seamless.
What is your USP or biggest selling point as a spa?
Our unique Mud Rasul provides the prefect experience for couples or friends alike – using naturally sourced products, leaving your skin feeling invigorated and glowing.
Which is your personal favourite TEMPLESPA product/Treatment and why?
The ‘My Kinda Skin’ facial - this treatment allows our expertly trained therapists to carry out a bespoke facial treatment based on customers’ needs or concerns. Using TEMPLESPA's high performance product range, the treatment also in-cooperates a hot oil scalp massage, which they love!